Frequently asked questions
Frequently Asked Questions
How big are your platters? What size table will I need?
The size of the platter depends on the option you choose and the number of guests you’re catering for.
For a visual guide to platter sizes and layout, please refer to our platter size guide:
👉 platter-board-people-updated-2024.pdf
I’m looking for light nibbles — what do you recommend?
Our platters are designed to cater as a light meal.
If you’re offering them as nibbles alongside other food, we recommend ordering for approximately 50% of your guest count.
For example, for 50 guests, a platter catering for 25–30 people will typically provide 45–60 minutes of grazing.
If your guests are likely to be heavier eaters, or if there is a longer gap before the next food service, we suggest increasing your order accordingly.
As a general guide, when alcohol is being served, it’s important to provide food consistently throughout your event.
When do you deliver?
We aim to deliver as close as possible to your event start time — typically around 30 minutes prior — allowing for setup and presentation.
During peak periods (especially Fridays and Saturdays), timings may vary slightly, but we will always communicate clearly with you in advance.
What’s included?
All pricing includes full setup (installation), as well as serving utensils such as cheese knives and napkins.
Additional items can be added through our Platter Add-Ons if required.
Do you provide plates?
Our platters are designed to encourage guests to move, interact, and graze — which is part of the experience.
If preferred, we can arrange hire of porcelain plates with sufficient notice, or you can purchase bamboo serving options through our add-ons.
Can I make this myself?You could — however, much of what we provide is made in-house, including breads, dips, crackers, and sweet elements.
Our offering is designed to save you time while delivering a consistent, well-presented result.
Do I need to return anything?
No — unless otherwise advised, there is nothing required to be returned.
Do I have to order online?
Ordering online is the easiest way to ensure we receive all the necessary details to process your order correctly.
We are also happy to take manual orders, however full payment is required prior to delivery.
Where do you deliver?
We deliver throughout Canterbury. Delivery fees will be calculated at checkout based on your location.
Are you licensed and food safety compliant?
Yes. We operate from a fully licensed commercial kitchen and adhere to all food safety and hygiene standards as required by the Ministry for Primary Industries (MPI).
All staff are trained in food handling and safety procedures.
What else do you offer?
We provide a wide range of catering services, including corporate catering, private events, and weddings.
If you’re unsure what suits your event best, our team is happy to guide you through the options.
Can you cater for dietary requirements?
Yes — we offer a range of options to accommodate dietary requirements.
Please select the appropriate option when ordering, or get in touch with us to discuss your needs.
How long can the food remain out?
Our platters are designed to be suitable for grazing over several hours.
We avoid using ingredients with a short shelf life outside of refrigeration, and instead use cured meats and stable cheeses that hold well in typical conditions.
As a general guide:
How big are your platters? What size table will I need?
The size of the platter depends on the option you choose and the number of guests you’re catering for.
For a visual guide to platter sizes and layout, please refer to our platter size guide:
👉 platter-board-people-updated-2024.pdf
I’m looking for light nibbles — what do you recommend?
Our platters are designed to cater as a light meal.
If you’re offering them as nibbles alongside other food, we recommend ordering for approximately 50% of your guest count.
For example, for 50 guests, a platter catering for 25–30 people will typically provide 45–60 minutes of grazing.
If your guests are likely to be heavier eaters, or if there is a longer gap before the next food service, we suggest increasing your order accordingly.
As a general guide, when alcohol is being served, it’s important to provide food consistently throughout your event.
When do you deliver?
We aim to deliver as close as possible to your event start time — typically around 30 minutes prior — allowing for setup and presentation.
During peak periods (especially Fridays and Saturdays), timings may vary slightly, but we will always communicate clearly with you in advance.
What’s included?
All pricing includes full setup (installation), as well as serving utensils such as cheese knives and napkins.
Additional items can be added through our Platter Add-Ons if required.
Do you provide plates?
Our platters are designed to encourage guests to move, interact, and graze — which is part of the experience.
If preferred, we can arrange hire of porcelain plates with sufficient notice, or you can purchase bamboo serving options through our add-ons.
Can I make this myself?You could — however, much of what we provide is made in-house, including breads, dips, crackers, and sweet elements.
Our offering is designed to save you time while delivering a consistent, well-presented result.
Do I need to return anything?
No — unless otherwise advised, there is nothing required to be returned.
Do I have to order online?
Ordering online is the easiest way to ensure we receive all the necessary details to process your order correctly.
We are also happy to take manual orders, however full payment is required prior to delivery.
Where do you deliver?
We deliver throughout Canterbury. Delivery fees will be calculated at checkout based on your location.
Are you licensed and food safety compliant?
Yes. We operate from a fully licensed commercial kitchen and adhere to all food safety and hygiene standards as required by the Ministry for Primary Industries (MPI).
All staff are trained in food handling and safety procedures.
What else do you offer?
We provide a wide range of catering services, including corporate catering, private events, and weddings.
If you’re unsure what suits your event best, our team is happy to guide you through the options.
Can you cater for dietary requirements?
Yes — we offer a range of options to accommodate dietary requirements.
Please select the appropriate option when ordering, or get in touch with us to discuss your needs.
How long can the food remain out?
Our platters are designed to be suitable for grazing over several hours.
We avoid using ingredients with a short shelf life outside of refrigeration, and instead use cured meats and stable cheeses that hold well in typical conditions.
As a general guide:
- In moderate conditions, platters can sit out for approximately 3–4 hours
- In warmer environments, we recommend keeping platters in shaded areas